Measuring Impact, Not Just Completion
Select a small set of metrics: time-to-proficiency, rework rate, safety incidents, and customer resolution. Pair Kirkpatrick levels with business KPIs so learning data speaks the language your leaders already trust.
Measuring Impact, Not Just Completion
Use dashboards to surface who needs coaching, which scenarios confuse learners, and where drop-off occurs. Heatmaps of practice choices reveal misconceptions, enabling targeted tweaks without rebuilding entire courses.