A Case Story: From Compliance Training to Capability Building
A regional nonprofit required annual training, but staff rushed through videos without applying anything. Managers saw no change in client outcomes, morale lagged, and training felt like a box-checking exercise nobody valued sincerely.
A Case Story: From Compliance Training to Capability Building
We defined three critical behaviors, then built a blended path: microlearning with scenarios, live practice labs, and manager coaching guides. Staff submitted short evidence clips, received peer feedback, and iterated in weekly learning sprints.